Grubdom Platform Privacy Policy

Privacy is a top priority with Grubdom, and in an effort to operate as trasparently as possible, we'd like to make you aware of the ways that we collect, use, and disclose your personal information. This Privacy Policy describes and outlines our practices in connection with your privacy and the Personal Information that we collect via this website (, the related mobile sites, and mobile application(s), and selected other domains (collectively and henceforth referred to as the "Sites"). Except as indicated below, this Privacy Policy does not address the collection, use, or disclosure of information by us or by third parties on any websites other than the Grubdom Platform. As used in this Agreement, "Grubdom," "we," "us," and "our" shall mean Grubdom, LLC.

By accessing and/or using the Grubdom Platform, you are in agreement to and with all of the terms and conditions of this Privacy Policy. If you do not agree to all the terms and conditions of this Privacy Policy, please do not use the Grubdom Platform. The Privacy Policy is subject to change from time to time and without prior notice, except that if we make a material change, we will notify you prior to the effective date of the change. Changes to this Privacy Policy will be effective as soon as they are posted, unless a later Effective Date is specified. By continuing to access and/or use the Grubdom Platform after the Effective Date of a revised Privacy Policy, you express agreement to and will be bound by the revised Privacy Policy. For clarity, if you do not agree to the new terms of the Privacy Policy, do not continue using the Grubdom Platform. The most current version of this policy will always be posted on here as well as other places throughout the Grubdom Platform as the apply.


Types of Information We and Our Third Party Service Providers Collect From our site users:

Personal Information is information such as your name, that is associated with a physical address, telephone number, email address, and date of birth, or other data that, when combined together, can uniquely identify you. Personal Information also includes certain sensitive information related to your finances or, for business accounts, related to the finances of your employer. These are things such as a credit card number or other payment account number (including the three (3) or four (4) digit validation code for your credit card which is usually found on the back of the card). In order for you to take advantage of the services provided through the Grubdom Platform, we may require that you provide this sort of Personal Information or, in the case of business accounts, that your employer furnish Personal Information for you, or authorizes you to do so. We and our third party service providers collect your Personal Information or business accounts information when you voluntarily provide it to us.

Non-Personal Information (or "Non-PII") is aggregated information, demographic information and any other information that does not uniquely identify you. We and our third party service providers may collect your Non-Personal Information, which can include information about the device you are using in accessing the Grubdom Platform, information from the referring websites, and your interaction with the Grubdom Platform. We and our third party service providers may also aggregate Personal Information in a way so that the end-product does not uniquely identify you or any other user of the Grubdom Platform. As an example, by using Personal Information to calculate the percentage of our users who have a particular zip code. This collective information constitutes Non-Personal Information.

Cookies and Other Technology

A cookie is a small piece of data that is sent by Grubdom to the web browser that you're using, and is stored on your computer's hard drive. This file delivers information about that browser and its usage, and its activity on the Grubdom Platform. Pixel tags and web beacons are small graphic files that can function in various ways (such as allowing us to track how you view our emails that are sent out to you, and track the activity that you take - or more accurately: that the browser takes on the Grubdom Platform). Our pixel tags are often used in conjunction with cookies. We, our third party service providers, and other third parties detailed below under "How Do We and Our Third Party Service Providers Use Information Collected From You?" may use cookies, pixel tags, web beacons, and other similar technologies to better serve you with more tailored information where appropriate, and to better enable your continued use of the Grubdom Platform. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies.

How Do We Respond to Do Not Track Signals

Some browsers allow you to express that you would not like your online activities to be tracked. By using a “Do Not Track” indicator you can achieve this. However we are not obligated to respond to these indicators, and furthermore are not currently set up to respond to them. This compels us to disclose that we may use latent information about your online activities to tailor the use of our Sites to you consistent with this policy.

Your IP Address is automatically assigned to the computer that you are using is identified and logged automatically in our server log files whenever you visit the Grubdom Platform, along with the time(s) of your visit(s) and the page(s) of the Grubdom Platform that you visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many websites that you are familiar with and likely also use.

Location Information

We may obtain information about your physical location, such as by use of GPS and other geolocation features in your device, or by inference from other information we collect.

Grubdom's Use And Our Third Party Service Providers Use Of Information Collected From You:

Personal Information

We and our third party service providers may use your Personal Information and any third party’s Personal Information that you may provide, as applicable:

  • In the processing of your registration on our Sites, including verifying your information to ensure its accuracy and validity.
  • When fulfilling your requests (e.g., to allow you to place orders through our restaurant partners and have it delivered to you, or to provide you with information that you request).
  • In order to fulfill your purchases (e.g., to process credit card payments in connection with your food order).
  • In effort to customize content on our Sites (e.g., the restaurants that will deliver to your location).
  • When needing to send you important information regarding the Grubdom Platform, such as certain changes to our terms, conditions, policies and/or other administrative information. Because this information may be material to your use of the Grubdom Platform, you may not opt out of receiving such communications.
  • If Grubdom is to inform you of products, programs, services and promotions that we believe may be of interest to you and to permit you to participate in sweepstakes, contests and similar promotions (collectively, "Promotions").
  • Permitting you to refer us to your friends so that we may send them a promotional offer through the Grubdom Platform. If you wish to use this feature, you may be required to provide us with, and we may use, your friend's name and email address. By using this functionality, you affirm that you are entitled to use and provide us with your friend's name and email address for this purpose. We will not use your friend's Personal Information for any purpose other than to allow a promotional offer to be sent and/or to troubleshoot any issues in regards to any such promotional offer, unless we disclose such other purpose to you at the time you provide your friend's Personal Information to us.
  • Using for our internal business purposes, such as data analysis, audits, developing new products, enhancing our website, improving our services, identifying usage trends and determining the effectiveness of our promotional campaigns.
  • For purposes disclosed at the time you provide your Personal Information or as otherwise set forth in this Privacy Policy.

Non-Personal Information

We only use Google Analytics to measure and understand the web traffic to our site and subdomains. These analytics are reports of what geographic location our traffic came from, the browser, device type, device model, and operating system, length of time on the site, and in some instances some demographic information such as: gender, age (in a range, ex - 25-34 years old), and interests categories. There is no attempt nor interest to link any of this data to you from our end. We do not place any cookies on your website, but cookies that are already in your browser that you're using to access our sites can be read by Google Analytics, and this information is what makes up our site analytics data.

We share individual merchant data with the respective merchant owner(s), which may contain information about your orders with them. However, we do not share your actual identity with them, nor anyone or any other party. When restaurants are provided with data regarding their transactions and page visits on our Platform, your name, address, contact information or anything that is personally identifying to you, is not included.

Share Your Personal Information With Others

We share Personal Information with the following parties and for the following reasons/purposes:

  • The restaurants that you order from so that they also may use such Personal Information for the purposes of communicating with you about your service with their restaurant as it relates to interacting via the Grubdom Platform. They may also use it to send you promotional communications. This data will only be your email address, and not your mobile number or name. This data will also not contain any information as it relates to your address or addresses at which you've received delivery via Grubdom from their restaurant. The data which is derived from your use of the Grubdom Platform but that which does not have any of your personal information tied to it is also shared. This data includes orders and transactions that the restaurant has through the Grubdom Platform and includes info such as: item ordered, food category, quanity/quantities, date and time, location of order placed and location of delivery, cancellation data, and cart-abandonment data. None of this information will have your name or contact info attached or associated with it. It is purely for business anayltics purposes and only shows transactional and item data. Grubdom is ultimately the party responsible for the management of any jointly-used Personal Information, and takes extreme measures to safegaurd it and to not abuse it. Our data-sharing practices come on a strict contractual agreement with the restaurants with whom we share it, and it is not shared without this agreement being acknowledged and accepted by the restaurants or other venders who may fall under it.
  • In order provide services, or to enable third party service providers to provide services, such as payment processing, website hosting, data analysis, infrastructure provisioning, IT services, customer service, email delivery services, and other similar services but on an ephermeral basis.
  • When needing to detect, prevent or otherwise address actual or suspected fraud, security or technical issues, and to verify your purchase to holder(s) of any credit card(s) or other payment account(s) used to place order(s) through your account.
  • When it is required to fulfill your order.
  • To identify you to any person to whom you send messages through the Grubdom Platform.
  • As deemed appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations and/or those of any of our affiliates; (f) to protect our rights, privacy, safety and/or property, and/or that of our affiliates, you and/or others; (g) to permit us to pursue available remedies and/or limit the damages that we may sustain; and (h) for recordkeeping purposes.

Important Notices About Our Privacy Practices

Third Party Sites

Except as expressly set forth herein, this Privacy Policy does not address, and neither we nor our third party service providers are responsible for, the privacy, information or other practices of other websites and/or any third parties, including without limitation any of our affiliates and/or any third party operating any site to which the Grubdom Platform contains a link. The inclusion of a link to a third party website on the Grubdom Platform does not imply endorsement of the linked site by us or by our affiliates. Please note that your access and/or use of any third party websites, including by providing any information, materials and/or other content to such sites, is entirely at your own risk.

Use of the Site by Children

Under no circumstances is the Grubdom Platform directed to and/or intended for use by individuals under the age of thirteen (18). Such individuals are prohibited from using the Grubdom Platform and should not provide Personal Information through the Grubdom Platform.


We and our third party service providers use to the best of our ability organizational, technical and administrative measures to protect all Personal Information under our control. In realizing that no data transmission over the Internet or data storage system can be guaranteed to be 100% secure, please do not send us credit card information and/or other sensitive information through email. If you have reason to believe that your interaction with us is not secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with the "Contacting Us" section.


If you want to be removed from any list to receive marketing-related emails from us, you may unsubscribe from receiving them by clicking on the "unsubscribe" link at the bottom of any of those emails.

Changing Personal Information

You may review, correct and/or update certain elements of your Personal Information by adjusting your preferences in your "My Account" section of We and our third party service providers are not responsible for altering Personal Information from any databases and/or any other records of third parties with whom we and our third party service providers have shared your Personal Information.

Retention Period

We and our third party service providers will retain Personal Information for a period reasonably necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law, or agreed upon between the Grubdom Platform and their individual users.


If you choose to access the Grubdom Platform, you do so at your own risk, and are responsible for complying with all applicable laws, rules and regulations. We may limit the availability of the Grubdom Platform, in whole or in part, to any person, geographic area and/or jurisdiction we choose, at any time and in our sole discretion. By using the Grubdom Platform and submitting any Personal Information, you consent to the transfer of Personal Information to other countries, which may provide a different level of data security than your country of residence provides.

Contacting Grubdom

If you have any questions regarding this Privacy Policy, please contact us by email at, or write to the following address:

Grubdom Attention: Privacy Department 25 E Mosholu Parkway N; Suite 4H Bronx, NY 10467

Please note that email communications will not necessarily be secure; hence, you should not include credit card information and/or other sensitive personal information in your email correspondence with us.